GET IN TOUCH
Contact
The fastest way to reach the right people for your question.
For most questions, your quickest path is our management company, Capital Property Solutions (CPS). They handle dues, accounts, design review submissions, and day-to-day requests on behalf of the community. When a matter needs board attention, CPS passes it along directly.
PRIMARY CONTACT
Management Company (CPS)
- Company
- Capital Property Solutions (CPS)
- Community Manager
- Derek Shank
- Resident Portal
- portal.cpscolumbus.com
- Phone
- 614-481-4411
- Mailing Address
- PO Box 630, Worthington, OH 43085
COMMON QUESTIONS
Who handles what
Not sure where to start? Here is a quick guide to the right path.
- Dues, payments, and your account number Log in at portal.cpscolumbus.com or call CPS at 614-481-4411.
- Trouble logging into the portal See the FAQ answer on portal login for step-by-step help.
- Planning a project or submitting a design request Start with our Design Review page for guidelines and the submission form.
- Tall grass, weeds, or a vehicle parked on a lawn These are handled by the City of Delaware, not the HOA. The FAQ has the exact City codes and a link to the City's reporting tool.
CONNECT WITH NEIGHBORS
Neighborhood Facebook group
Willowbrook neighbors stay in touch in our community Facebook group. It is a friendly place to ask questions, share recommendations, and keep up with what is happening around the neighborhood.
THE BOARD
Message the board
Your board is made up of neighbors who volunteer their time to keep Willowbrook running well. For dues and account questions, CPS above is the fastest route. For anything else, a board question, a community idea, or a concern, send a note here and it goes to the board president, who loops in the right person.
Thank you for being part of this community. Whatever brought you here, we are glad to help point you in the right direction.